How to configure Zendesk Integration?

Convosense.ai
Aug 27, 2023

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  • Login or Signup to your Convosense account.
  • On signup please check your inbox for the verification code.
  • Now click on “integrations”, in the sidebar.
  • Now click on the Integrate button on the Zendesk card.
Zendesk integration option inside Convosense
  • Now complete the Zendesk’s Oauth 2.0 process to integrate Convosense with your Zendesk account.
  • After completion, Zendesk will redirect you back to Convosense.
  • Convosense will automatically do your basic account setup.
  • That’s it, your Convosense account has been set up and integrated with Zendesk.
  • Now any new email coming to Zendesk can be viewed in Convosense smart inbox. Access it using the Emails button in the side menu.
  • Press the Analytics button in the side menu to view the analysis done by Convosense on your emails.

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Convosense.ai
Convosense.ai

Written by Convosense.ai

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